Insight
Agency Scorecards Without the Blame Cycle
Brands often measure agencies by visit count alone. High volume with weak photo standards still leaves shelves wrong. Quality sampling—reviewing a fixed share of visits against a published checklist—shifts the conversation to standards.
Share the checklist before the cycle starts. Score completeness of tasks, not personality. Publish agency comparisons with the same methodology so no partner feels singled out by a one-off audit.
The result is coaching lists: specific doors, specific misses, specific fixes. Partners stay in the room because the process is transparent, and brands finally see whether route days produce retail-ready outcomes.